edward m Xxt

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Verified Reviewer

Still No Improvement

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I kept hoping that with new owners, Puritan Pride would solve the constant OS problem. Didn't happen.

The only thing that's increased is the amount of spam. And when I tried to unsubscribe, Puritans Pride conveniently "detected an error" and were unable to unsubscribe me from future emails.

The only error is that I was stupid enough to keep trying to order from them. Hopefully, I've learned my lesson.

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Pros:
  • Long time in business
  • Established name
Cons:
  • Lots and lots of os itemsl tons os span
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Perth, Western Australia

I like to put an order for some constipation Tablets

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Puritans Pride - I like to put an order for some constipation Tablets

My name is George Papaphotis i have dealt with your company 2 years ago but i lost your phone number

i lake to place an order again and can you contact me and we can renew our orders again,

Cheers G Papaphotis

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User's recommendation: Great company

Anonymous
map-marker Wichita, Kansas

Place an order

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I HAVE ALWAYS HAD GREAT SERVICE WITH PURITANS PRIDE CUSTOMER SERVICE. ONLY THING I HAD TO GO ON MY PHONE TO GET YOUR NUMBER.

IT TOOK AWHILE BEFORE I WAS CONNECTED TO A REAL PERSON. THE ITEM I WANTED HAS BEEN OUT OF STOCK FOR A LONG TIME. REP SAID SHE WOULD EMAIL ME WHEN IT COMES IN.

I APPRECIATE THIS. THANK YOU

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User's recommendation: VERY NICE PHONE REPS

Thomas K Pyd

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Verified Reviewer
| map-marker Los Angeles, California

No products left to buy

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Can't get the Calcium, Magnesium, Potassium I like. Has been oos for many months now.

Don't have the Saw Palmetto anymore. They keep running out of product and not replacing it. This is a dangerous sign of going out of business. In the process of finding a quality replacement.

They used to be great! No they are TERRIBLE

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Pros:
  • Great vitamins
Cons:
  • Nothing is being replenished in stock

Preferred solution: The products back in stock

User's recommendation: Do Not Purchase

3 comments
Jeanluc Gnk

Some of their out of stock vitamins are on Amazon for twice the price! This is terrible.

Guest

finding the same problem :out of stock seems to be the new phrase.

Guest
reply icon Replying to comment of Guest-2532884

I totally agree it's sad used to be a great company I believe they (Puritan's Pride) might be going out of business!

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Anonymous
map-marker Queen Creek, Arizona

Been a loyal customer for years. Recently, they've been out of stock on the majority of supplements I order. I request notification when in stock and nothing happens. Are they going out of business?

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Would be nice if company let customers know what's their status. If they're not replenishing stock say so.

Don't let people think they will get in new stock when they won't. People that rely on supplements can look elsewhere.

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User's recommendation: Beware when ordering. Items listed as available may be out of stock when ordering.

Anonymous
map-marker Mesa, Arizona

Order I had nothing but problems that is why I like to place an order with a piece of paper and send it in and I get my order

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YOU KNOW I'M JUST NOT HAPPY ORDERING ON LINE I JUST AS SOON LIKE TO PLACE AN ORDER THREW THE CATALOG I SEND IN THE ORDER AND I HAVE NO PROBLEMS WHAT SO EVER SO I JUST AS SOON GET A CATALOG SENT TO ME I FEEL THAT, THAT IS MUCH MUCH MUCH EASIER AND LESS STRESSFUL SO JUST SEND ME I HAVE BEEN A CUSTOMER FOR QUIT SOME TIME AND HAVE TO DEAL WITH THIS IS NOT FUN AT ALL BARBARA BERRY

THANKS SO VERY MUCH

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Anonymous
map-marker Westerly, Rhode Island

False advertising

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Placed order and sent money. Did not send product saying it was out of stock.

Refused to refund my money.

Name numerous calls and spoke to numerous people with no result. o not do business with this D

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User's recommendation: Do not do business with this company

Anonymous
map-marker Fairborn, Ohio

Lack of product

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I have used PP for at least 20 years and love their products. For about the last year they are always out of the products I love.

Is this temporary or are they going out of business.

Please let us know if we will have to start looking for other sources. Very disappointed in such a fine company.

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Danyale Hiu

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Verified Reviewer
| map-marker Mercer Island, Washington

I ordered supplements on 3/30/2024 and they have not been shipped yet. No one has contacted me and customer service doesn't seem to be effective. I have used this company for years and nothing like th

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I have used this company for years and I have never had a problem. Something must have happened because I noticed a lot of people are having problems with them.

They did not notify me why they have not shipped my order, and calling customer service didn't make any difference.

I'm wondering if I can cancel the order and get my money back and use some other company. Evidently this company is failing.

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User's recommendation: Puritan's pride is obviously having problems. I would not advise using them at this time.

Janiece Z

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Verified Reviewer

Great company no more

nobeen buying from them for 25 years - always had good prices and products. apparently they have been bought by an overseas company and now the webiste says they have decided to discontinue the puritan pride vitamin program.

appears nothing left in stock. very sad

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Pros:
  • Were a great company with great prices and product
Cons:
  • Been bought out apparently and now seems they are going out of bi

Preferred solution: glucosamine but every single variety OUT OF STOCK

Anonymous
map-marker Memphis, Tennessee

They are always out of everything and their prices have skyrocketed

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puritan pride used to be good now they areits a waste of time always out of everything and their prices have skyrocketed

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User's recommendation: amazon is probably a better option now

Anonymous
map-marker Chicago, Illinois

A once "great" company has veered off into the ditch!

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All items were ordered, were said to be "in stock" at time of order. Estimated delivery 3/9-3/13.

Over a week and order is STILL pending. I called and spoke with a rep who stated order was pending "out of stock items".

Rather than shipping "instock items" the whole order just sat with no notification/email of status. Rep said order would be expedited within 24 to 48 hours.

Two days later, items are STILL pending. Called again only to be told the same thing.

The company's management and customer service had declined TREMENDOUSLY!

THIS will be my LAST order with them after MANY years of being a patron!

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User's recommendation: Stay Away!

jill k Itc

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Verified Reviewer

Out of Stock ...are then closing down

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I've shopped at their site for over 25 years. Since 11/2023 more thane half of my regular items are out of stock.

Anyone know if Puritas Pride is shutting down? Are they being bought out?

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Preferred solution: Service. I want to purchase my regular items

1 comment
Guest

My order was accepted sixteen days ago. I have called them six times.

Each time they told me the three items were in stock and would be shipped that day.

This is my last call to them. If the order does not come, I will not order from them again.

Linnea Yrc

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Verified Reviewer
| map-marker Marietta, Georgia

Lack of products.

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Updated by user Nov 05, 2023

There is nothing to resolve. I tried to place an order with them and they had none of the 5 products that I had requested. Then, to add insult to injury, I got a catalog in the mail advertising their "blowout sale." I think I will stop doing business with them, sadly.

Original review Oct 28, 2023
I called yesterday to place an order for calcium. I was told that they were out of it.

I also wanted to purchase L-Taurine, collagen, magnesium and a few other supplements.

I was told that they were all out of all of them.
I told the customer service representative that I was very disappointed with this company. I asked how they expect to stay in business with nothing to sell!
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User's recommendation: This used to be a great company. Not anymore, sadly.

3 comments
Guest

I have been waiting for months for products they say are on "backorder". I too am beginning to wonder if they are in fact going out of business which will make me a little upset because I have been a customer for literally decades.

They are telling me they will "notify" me when they have them.

Take a look! There are dozens of multi-vites "currently out of stock".

Guest

I have been waiting three months for my vitamins to come back in stock...what is going on? Are they going out of business?

Guest

What was the reply to your rather snide remark to an inappropriate person ? You're lucky they didn't just take the orders and then let you stew until the backorder arrives or the company pays the past due supplier invoices.

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Willa S Vfj

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Verified Reviewer
| map-marker Baltimore, Maryland

PRODUCTS

LACK OF REGULAR POPULAR PRODUCTS. SHELVES ARE BARE.

NO ADEQUATE REPLACEMENT.

WHEN PRODUCTS DISAPPEAR FROM SALES - THE CORP.

IS REMAKING THEM AS LESSER-INFERIOR

PRODUCTS TO SELL TO US CHARGING SAME OR MORE MONEY.

NOTHING BUT GREED TO CORPS - AND INFERIOR ITEMS TO US.

THEY DON'T CARE. JUST WANT MONEY IN THEIR POCKETS AND DON'T CARE WHO GETS HURT

FROM IT.

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User's recommendation: DONT SHOP HERE. THEY HAVE NOTHING.

Fiona M Wdp

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Verified Reviewer
| map-marker Denver, Colorado

Super Snooze

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Tried 800 number couldn't get thru. Why are you always out of Super Snooze and when will it be back in stock so I can order it?

Any help would be appreciated. Thank you.

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User's recommendation: Have super snooze in stock

About

Summary

Puritan's Pride reserves the right to discontinue any program or offer. ... Puritan's Pride, 1233 Montauk Highway, PO Box 9001, Oakdale, NY 11769-9001 ...

Puritans Pride reviews and complaints

Puritans Pride is ranked 89 out of 842 in Vitamins and Supplements category

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