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Contact Puritans Pride Customer Service

Puritans Pride Phone Numbers and Emails

Toll-Free Number:

  • (800) 645-1030
    Toll Free
Call customer service
Send Message

Customer Service:

  • (631) 244-1290
    For International Orders

Legal:

  • (800) 421-1168

Media:

  • (631) 200-7257
    Affiliates

Puritans Pride Emails:

Customer Service
General Info
Legal
GDPR Inquiries, Privacy Inquiries
affiliate07@puritan.com
Affiliates
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Puritans Pride?

Most Popular Number:

(800) 645-1030
Toll Free
Total calls: 69 Issues resolved: 7 Last call: Dec 2, 2024
author avatar
PissedConsumer Reporter

The toll-free phone number for Puritan's Pride is 1-800-645-1030. When calling regarding international orders, the Pride phone number for Customer Service is 1-631-244-1290. For legal-related issues, clients must use Puritan Pride phone number 1-800 421-168. For questions about the media and affiliates, the number to call is 1-631-200-7257. Puritan's Pride customer service is open Monday through Sunday from 8 AM to 12 AM EST.

Puritan's Pride customer service allows clients to use emails as a communication tool. When customers don't want to discuss issues over the phone or want to get their complaints or comments in writing, they can email Puritan Pride. Issues can be explained in detail in an email. All emails received are attended to, and experts at customer service will respond within 24 to 48 hours. The general email address is custserv@puritan.com. General information can also be requested at info@puritan.com. Legal and GDPR inquiries have to be sent to gdprdata@nbty.com. Clients can inquire about privacy issues at privacy@puritan.com.

Clients can use the Puritan Pride website to contact the company. Go to the site at www.puritanspride.com and scroll down to the bottom of the page. Click Phone Number, Email Us, or Live Chat to find the preferred communication method. Customer service will direct the client to the help center for shipping information, order tracking, and questions regarding the return policy and catalogs. An agent will contact the client according to the preferred way of communication. Clients can also use their Puritans Pride login to their account.

The Pride corporate office is located in Oakdale, New York, United States. The full address is Puritan's Pride, Inc., PO Box 9001, 1233 Montauk Highway, Oakdale, New York 11769, United States. The mailing address for the legal department is 2100 Smithtown Avenue, Ronkonkoma, New York 11779, United States. The returns department is at 4320 Veterans Memorial Highway, Holbrook, NY 11741, United States.

Puritans Pride Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Puritans Pride Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    61% phone 39% email
  • The best phone number to call Puritans Pride is 8006451030. 86% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 5 minutes.

  • Be prepared for the call as Puritans Pride may ask you for the following information to identify you as a customer: address or zip code, first and last name or email.

View full overview ›
PissedConsumer Club

Contact Information

Puritans Pride Website:

Puritans Pride Help Center:

Corporate Office Address:

Puritan's Pride, Inc.
PO Box 9001 1233 Montauk Highway
Oakdale, New York 11769
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 8:00am - 12:00am EST


Mailing Address:


Legal Department

2100 Smithtown Avenue

Ronkonkoma, New York 11779


Attn: Returns Department

4320 Veterans Memorial Highway

Holbrook, NY 11741

More contact details

Fax:

+1 800-719-5824

Puritans Pride Rating Based on 40 Reviews

Rating details

2.7
more details
Customer service
Diversity of Products or Services
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Puritans Pride Customer Service Calls

80 TOTAL
CALLS
05:07 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Puritans Pride?

Request for Information Question:

  • “Place order”
  • “Place an order”
  • “I need to know if I put my order in for a us Address if can get it across the border”

Shipping and Delivery Question:

  • “Haven't received my order”
  • “Missing delivery”
  • “I haven't received the product”

Product/ Service Question:

  • “Expiration date lutein 20 purchased on Amazon”
  • “Complaint”
  • “Damaged package received today”

Return/ Replace Question:

  • “Address change”
  • “Returns”

Activation/ Cancellation Question:

  • “Cancel order just made”

Payments and Charges Question:

  • “Over charge”

Cards Question:

  • “My credit card declined because of scam alert”

Other Question:

  • “Order was incomplete”
  • “Reorder”
  • “Not filled right”

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